Résidence Palais Étoile
Welcome booklet
Everything you need to know during your stay: Wi-Fi, the sleeper sofa, trash cans, stores that stay open late, and who to call if you have a problem.
Section 1
In the apartment
Wi-Fi: network name and password
For security reasons, the network name and password are displayed behind the front door of your apartment.
If you're having trouble connecting, please contact us: we'll restart the box remotely.
Unfold the sofa bed
Gently pull the top of the backrest toward you: the bed unfolds. The pillows are already stored inside the frame.




Duvets, sheets, and a chaise longue
- The bed in the bedroom will already be made when you arrive.
- For the sofa beds, extra comforters are stored in bags in the closet.
- The chaise longue converts into a bed: simply flip the mattress over. The fitted sheet, flat sheet, and pillows are in the drawer under the chaise longue.

The Kitchen: Equipment and Welcome Kit
You have everything you need: a Nespresso machine, a kettle, a toaster, dishes, and utensils. If anything is missing, please let us know.
A starter kit covers your first few hours. After that, the neighborhood supermarkets are just two minutes away.
Tap water in Paris is perfectly safe to drink.
How to Use a Microwave
Turn the top knob (TIME) to select the duration, then wait three seconds: it will start on its own.

Turn on the induction burners
- Press the power button.
- Tap the icon for the stove you want to use.
- Adjust the power using the + and – buttons.
Washer-dryer: Start a cycle
The wash and dry cycles are freelancers : The laundry is not automatically dried after washing.
- Place the laundry detergent tablet directly into the drum.
- Start the wash cycle—we recommend the MIX cycle at 40 °C.
- Once finished, start the DRY cycle from the touchscreen (30 min, 1 hr, etc.).
An iron and an ironing board are available for your use.
Video without sound: How to start a drying cycle, step by step.
Where to put out the trash
The trash room is located at ground floor, on your left, right before the exit from the building.
Housekeeping, Equipment, Printing
- Housekeeping During Your Stay : €30 — set of clean sheets: €30.
- Broom, bucket, vacuum cleaner : We'll drop them off within 24 hours—just send us a message.
- Print : Send your documents by email, and we'll print them and drop them off within 24 hours.
Write to us: palaisetoile@gmail.com
Section 2
Eating and Shopping
Supermarkets and 24-hour grocery stores
- Les Galeries Gourmandes — Convention Center, Level -1. Daily, 8:30 a.m. – 9:00 p.m.
- Proxi, 24-hour grocery store — 92 Avenue des Ternes. Open until 1:30 a.m.
Breakfast and coffee
- Eric Kayser — 61 bis Avenue de la Grande Armée. Traditional bakery.
- The French Bastards — 35 Place Saint-Ferdinand. Pastries.
- Starbucks — ground floor of the Palais des Congrès.
- Café Le Hameau — 84 Avenue des Ternes, 7 a.m. – 1 a.m.
Our local restaurants
- Le Relais de Venise — The Entrecôte, 271 Boulevard Pereire, right across the street. One set menu only; no reservations.
- Charly's Restaurant, 97 Boulevard Gouvion-Saint-Cyr. Méditerranéen; delivery to your apartment is available by calling 01 45 74 34 62.
- La Famiglia, 2 Waldeck Rousseau Street. Italian.
- The Maillot Congress, 80 Avenue de la Grande Armée. Seafood, open late.
- Charlotte's Vegetable Garden, 21 Rue Rennequin. Vegetarian.
- McDonald’s, 277 Boulevard Pereire, until 2 a.m.
Order delivery (Uber Eats, Deliveroo)
Both services deliver to the residence. Please go downstairs to pick up your order at the building's entrance.
Section 3
All Around You
Banks, Retailers, and Currency Exchange
- BNP Paribas — 147 Malakoff Avenue. Vending machine available 24 hours a day.
- Crédit du Nord — 87 Avenue des Ternes.
- APS Change — 233 Boulevard Pereire. Currency exchange office.
Beauty and Relaxation
Institut The Scar Lab — 9 Rue Marbeau, Paris 16e. Massage and relaxation.
Promo code: «Residence Palais Etoile» for a 10 % discount.
Explore Paris from the residence
Metro Line 1 serves the Arc de Triomphe, the Louvre, and La Défense without requiring a transfer. The RER C line goes to the Eiffel Tower.
Install Citymapper : The app provides a door-to-door route in real time, the correct subway exit, and the walking time in minutes. Open Citymapper Paris
Must-See Places · The Neighborhood in Detail · Transportation and Parking
Section 4
Practical
Leaving Your Luggage on the Day of Departure
The residence does not have a permanent front desk, but we can store your luggage in our offices Monday through Friday, until 6:30 p.m..
- Please request this via email 48 hours in advance.
- On the weekend or in the evening: the Nannybag service, or the coat check on Pershing Boulevard, a five-minute walk away.
Check out later (late check-out)
The tour starts at 11 a.m. It may be possible to extend the tour by a few hours, depending on availability, for an additional fee of €80 to €150, depending on the season. Please contact us as soon as possible.
House Rules
- The residence is fully non-smoker.
- Parties are not allowed: quiet is the rule, out of consideration for the neighbors.
- Service dogs are allowed without restriction. Small and medium-sized pets are allowed upon prior request.
Read the rules and regulations · Reservation Terms and Conditions
Section 5
In case of an emergency
Emergency Numbers
- 112 — a single emergency number, accessible from any phone.
- 15 — Emergency Medical Services (EMS), medical emergencies.
- 17 — police.
- 18 — firefighters.
Pharmacy Open at Night
Pharmacie de la Porte Maillot — 68 Avenue de la Grande Armée, open 24 hours a day.
Fire and Safety
Fire extinguishers are located on each floor, on the landing. If in doubt, call 112 and then let us know.
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